After graduating from the University of Arizona with my bachelor’s degree in English and creative writing, I moved from my home state to Boston to pursue my Master of Arts in Publishing at Emerson College.
 
While attending graduate school, I started working in a local real estate office as a front desk receptionist and quickly advanced to a property management role as I took more interest in the business. After I graduated and gained more experience, I began working with Michael at M. J. Grappo Realty Associates in 2019. Since then, I have continued to increase my abilities and in turn, my responsibilities.
 
Between my publishing degree and Michael’s background in jazz guitar performance, our office shows exactly how people who originally studied the arts use those applicable skills in business and other endeavors to great success. So many of my editorial skills transferred smoothly to real estate. Keeping track of manuscripts in the years-long publishing process turned to managing tenancies from initial application to final move out. Drafting the back jacket copy of a novel to precisely portray the author’s work became writing the language in a lease to be accurate and protect all parties.
 
Our tenants' safety and comfort are my main priorities. Few things have a more significant impact on a person’s daily life than where they call home, and I strive to ensure that residents of our units would recommend renting from our office to any of their loved ones.
 
The same efficiency that keeps our tenants happy—straightforward lease applications, smooth resident turnovers, prompt maintenance, and quick communication—also helps us maintain the integrity of our management clients' investment portfolios. Michael has built a lot of trust with his clients with his approach to business and real estate, and I work on the back end to keep those relationships strong.